In the distribution industry, every order delivered on time, on schedule, and easily trackable is a prerequisite for retaining customers. With the right tools—especially an ERP system—businesses can manage the entire process from order placement to delivery on a single unified platform. That’s why more and more distributors are choosing ERP as a ‘trusted assistant’ to optimize customer experience and boost efficiency.

Key Features of ERP for the Distribution Industry

Inventory & Order Management:

    • Centralized, multi-channel management of customers and orders.
    • Smart demand planning and inventory replenishment.
    • Comprehensive inventory control by lot, batch, location, defective items — with flexible stock-taking and valuation (Average, FIFO, Lot-based…).
    • Integration with wireless devices and barcode scanners for over 40 types of transactions.

Logistics & Supply Chain Management:

    • End-to-end tracking of transaction costs and data.
    • Optimized delivery, connecting with major carriers (FedEx, UPS, DHL…).
    • Supports cross-docking, drop-ship, and streamlined return handling.
    • Synchronized supply chain management with order placement, demand suggestions, and inventory control for both customers and suppliers.

Finance & Accounting:

    • Accurate and flexible financial and accounting management.
    • Seamless integration with logistics operations.
    • Effective control over delivery costs.

Operational Support Tools:

    • Customer and supplier portals.
    • BPM tools and enterprise-wide data search.
    • Compliance with international standards (CO, RoHS…).
    • Multi-company, multi-branch, and multi-warehouse deployment.
    • eCommerce integration, raw material and equipment handling, event routing, 2D barcode, and RFID printing…

Key Benefits for Distributors

Centralized Data Management

ERP serves as a unified data source for the entire organization, including customer information, inventory levels, and order details.

Streamlined Financial Operations

ERP automates financial processes, enabling businesses to optimize pricing strategies and gain tighter control over costs.

Improved Forecasting

ERP analyzes historical data and trends to help businesses make more accurate demand forecasts, manage inventory effectively, and plan deliveries with greater precision.

Enhance Customer Experience

With detailed customer data and order history, businesses can deliver personalized and professional service.

Customer Feedback

 

“Epicor is a good and appropriate solution. That is being our choice after many months of evaluation as well as comparing it with other international ERP solutions. In addition, Epicor’s partner in Viet Nam, 3S Software, also has more experience in the deploying Epicor ERP and that really helps a lot for the project and makes the project Golive in the shorter time as well.”

Mr. Nguyen Quang Vinh, IT Manager - Metkraft Viet Nam
“Since implementing Epicor, we can clearly compare actual production costs with standard costs for each product, while also reducing data entry time. The 3S team provided detailed and enthusiastic guidance, ensuring a smooth transition.”
Mrs. Quan Thi Lan Anh, Deputy Manager - PLUS VN
“3S’s implementation approach is highly effective, and their consulting and deployment team is dedicated and supportive. After integrating Epicor into our business operations, we have experienced significant benefits in manufacturing management. Centralized data enables departments to work more efficiently, accurately, and enhances overall operational performance.”
Mr. Cao Duc Long , IT Manager - Sakura Technology Plastic Company Limited
“The 3S Software implementation team provided dedicated support to help us go live within just four months. Prior to that, they also assisted us in implementing Epicor ERP for more than 10 other companies within the Group.”
Mrs. Nguyen Thi Mai Hoa, Deputy General Director - Greenvet Group

“Throughout the entire implementation process, the 3S Software team provided dedicated support, giving us confidence at every step of the digital transformation journey. The Epicor Kinetic solution has delivered significant improvements in our operational management: processes are more tightly controlled, and cross-department checks help us quickly detect and address errors. Work assignments and responsibilities are now clearly defined, minimizing overlap. Most notably, centralizing data and master data into a single source has made management much simpler and far more effective.”

Mr. Pham Minh Tri, Deputy Head of IT | Nghia Nippers Corporation

“The successful ERP implementation at EWI was not only critical for EWI but also built the confidence for the entire enterprise to roll it out to other sites. Thanks to the close collaboration between 3S, Epicor, and EWI, the project was completed with minimal issues, ensuring smooth business operations. This is a significant achievement, and I truly appreciates the team’s efforts that went above and beyond expectations.” 

Mr. Roger Shahnazarian, Vice President of Operations - EWM

I would like to extend my sincere gratitude to the leadership team and the 3S Software team for their dedicated and wholehearted support. Their partnership with Vinavit has enabled the system to officially enter its operational phase as it has today.

Mr. Huynh Van Duc, CEO - Vi Nam Viet Production Trading Corporation (Vinavit Corp.)