Customization Service
With over 20 years of experience in consulting and implementing Epicor ERP software and various management systems, we have accumulated more than 30,000 hours of analysis, design, development, and customization on Epicor ERP or related solutions for clients in Vietnam, the USA, France, Japan, Germany, Belgium, Denmark, Norway, Singapore, Indonesia, Malaysia, and more.
Customizing Epicor ERP Software
Although we always recommend customers use the standard functions and processes available in Epicor ERP, there may still be certain features or requirements that necessitate customizing the software to suit the specific nature of the industry or the unique needs of the business.
We have extensive experience to ensure that system customization is carried out smoothly, minimizing risks of errors and facilitating easier upgrades to future Epicor versions.
Customization, Reporting, and Document Compliance
With Epicor ERP , customers not only have access to hundreds of available reports, documents and dashboards but also can customize their own versions of them according the company’s needs by utilizing SSRS, BAQ & Dashboards.
Control & Compliance
There may be multiple controls or requirements related to enhanced compliance specific to your business that need to be applied. Epicor BPM (Business Process Management) can easily support you in addressing these issues.
We can provide training on how to configure and develop using Epicor BPM yourself, or we can offer assistance if you lack the time or face complex control requirements.
Business Intelligence Data Analysis Support
Data within the Epicor system needs to be transformed into meaningful information to provide the Board of Management, Executive Board, and Department Heads with a comprehensive overview for making informed decisions. Therefore, Epicor offers solutions such as Dashboards, KPIs, EDD (Epicor Data Discovery), and EDA (Epicor Data Analytics) to help users easily analyze and visualize data.
Integration of Other Software Systems with Epicor ERP
In addition to operating Epicor ERP as the central system, businesses can retain other management software and connect data through Epicor Service Connect, REST APIs, and Web Services. These integrations help synchronize data, minimize manual data entry, save tens of thousands of working hours each year, and ensure seamless and secure operations.
We have helped businesses save tens of thousands of hours annually through these integrations:
- Viet Nam Country Specific Functionalities
- Budget Control
Integration with banks in Vietnam (two-way – from Epicor to the bank and vice versa)
- Integration with design software solutions (Autocad, SolidWorks, Tekla, etc.)
- Integration with e-Invoice systems
- Integration with Distribution and Mobile Sales Management solutions (DMS)
- Integration with e-Commerce platforms for receiving orders from websites
- Over 100 KPIs, dashboards, and other customizations
