The explosion in new solutions focused around social collaboration particularly in the consumer environment has led to raised expectations within the business environment. Point solutions are available, but at Epicor we believe the true potential of improved collaboration can only be realized by a more intimate approach.
Our solution is to embed Epicor Social Enterprise (ESE) into the core of Epicor ERP. ESE is a powerful social collaboration environment that keeps your Epicor ERP at the heart of your business conversations. Available in a browser or from within Epicor ERP, ESE is available to every employee allowing non-ERP office users to become directly involved in collaborating around business conversations. Depending on circumstances, examples might include collaborating around a project, a customer incident, a quality issue, a procurement challenge, or a planning event. ESE changes your relationship with ERP, enabling everyone to securely engage within your businesses and leverage ERP to make more informed decisions. Online social engagement reduces the frequency of meetings and improves the speed of decision making, delivering a new level of business efficiency. Activity streams are used to monitor changes, conversations, and discussion topics and can be accessed in a browser or in context of the relevant ERP form. Epicor Enterprise Search delivers the ability to mine the knowledge retained across all Epicor ERP, including ESE activity streams.