3S provides consulting and implementing services for Epicor ERP software as well as Enterprise Management Softwares such as Production Management Software, Warehouse Management Software, Sales Management Software, Supply Chain Management Software, Business Process Management Software, Enterprise Content Management, MES, E-Commerce, Mobile Sales.

Epicor ERP solution includes the following modules:

  • Financial Management
  • Purchasing Management and Supplier Relationship Management
  • Inventory Managing, Shipping/Receiving
  • Engineering / Formula Management (Bill of materials / Manufacturing process / Version)
  • Production and Advanced Production Management
  • Quality Assurance and Advanced Quality Assurance
  • Project Management
  • Maintenance Management
  • Planning and Scheduling, Advanced Planning and Scheduling
  • Human Capital Management and Payroll
  • Document Management and Hierarchy Approved Processes (DocStar)
  • Online MES system – connect with production machines

Impressive Figures Relate To 3S Experience In ERP Project Implementation

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Epicor ERP Installation

Epicor ERP Project Implementation Based on Signature Methodology

In the past, many ERP projects failed due to the lack of a structured and consistent implementation methodology. Recognizing this, Epicor—with over 50 years of experience and tens of thousands of ERP projects worldwide—developed the Signature Implementation Methodology. This methodology is standardized according to international project management standards from the Project Management Institute (PMI, USA) and is consistently applied across all Epicor projects globally.

In Vietnam, 3S is one of the first Epicor partners officially certified in this methodology since 2005. Our implementation team is not only professionally trained and certified in the Signature methodology but has also accumulated extensive hands-on experience through various ERP projects across multiple industries.

Signature ensures project success from the very first step—starting with identifying business requirements, GAP analysis, data conversion, user training, all the way to post Go-live support. With a clear, controlled, and customer-centric implementation process, this methodology enables businesses to quickly and efficiently operate the Epicor ERP system, optimize costs, and achieve a faster return on investment.

The Epicor Signature Implementation methododology consists of the following stages:

Stage 1 – Prepare

This is the foundational phase that takes place before signing the implementation contract, where 3S and the business work together to build a shared understanding of the needs and expectations for the Epicor ERP system.

Typically, when a business seeks an ERP solution, it is facing urgent challenges such as declining revenue, rising costs, fragmented processes, inconsistent product quality, or poor customer service.

At this stage, 3S helps the business identify the five most critical issues affecting operational efficiency. We then analyze how Epicor ERP can effectively address these issues, clarifying the financial benefits (such as cost reduction and revenue growth) compared to the investment required for the system.

Once the business decides to implement Epicor ERP, the 3S consulting team will conduct a detailed survey, gather requirements, and compare current operational processes with Epicor’s standard workflows to identify any GAPs—differences between the company’s requirements, existing processes, and the standard features of Epicor ERP.

At the same time, the Epicor system will be installed to support training activities in the upcoming phases.

Based on the GAP analysis results, 3S will collaborate with the business’s implementation team to develop a comprehensive deployment plan—ensuring alignment with project scope, budget, timeline, and establishing agreed-upon principles for communication, change management, and quality control throughout the project lifecycle.

Core Training and Software Familiarization

Your key users will begin training to become familiar with the Epicor ERP system, gaining a solid understanding of its capabilities and how it can support your business operations.

Initial Configuration

A sample database will be set up to support testing and training activities on the system.

Business Process and Procedure Design

3S will collaborate with your team to review and redesign business processes and internal procedures.

Roles and responsibilities of each department and individual involved in the process will be clearly defined.

User access rights will be configured according to the assigned roles.

Data Migration

3S will provide consultation and standardized data migration templates. Master data (e.g., customers, suppliers, items, etc.) and opening balances from the legacy system will be cleansed and prepared for import into Epicor ERP.

GAP Resolution

This is a critical phase of the project. The 3S team will work closely with your business to analyze each GAP, propose appropriate solutions that meet operational needs, and maximize the use of Epicor ERP’s standard functionalities—minimizing the need for software customization.

With over 20 years of consulting experience and a track record of successful ERP projects, 3S is committed to designing an optimized system that ensures on-time delivery, stays within budget, and supports future scalability.

Testing with Sample Data (Unit Test & End-to-End Test)

Departments will test real business scenarios (sales, purchasing, inventory, production, etc.) on the Epicor ERP system using your company’s sample data. The objective is to evaluate system fit, uncover areas needing adjustment, and fine-tune the solution before going live.

Additionally, cross-departmental testing will be conducted to verify integration and collaboration across functions based on the designed workflows—allowing for refinement of roles and responsibilities as needed.

User Acceptance Testing (UAT)

At this stage, your business will conduct system testing using real data, including actual documents, opening balances, and operational scenarios, in order to:

  • Evaluate the system’s performance when processing complete datasets
  • Verify the accuracy of results after data entry
  • Identify and correct errors in master data, balances, forms, and reports
  • Assess the ease of use during data entry and pinpoint steps that need adjustment for optimization

This is essentially the “dress rehearsal” before the official go-live of the Epicor ERP system. All departments must collaborate closely to ensure the system is fully prepared and aligned with business expectations.

Once the UAT results are confirmed as successful, the consulting team will provide a final checklist and coordinate with your implementation team to prepare for the official system launch.

End User Training

Before the official go-live, all end users within the company will be trained to master the use of the Epicor ERP system, ensuring they follow the correct processes and perform accurate tasks from day one.

Go-live

Once the new system is live, the 3S consulting team will be on-site for the first 3 to 5 days to provide timely support and address any issues that may arise. After that, remote support will be available. During the first month, 3S will also assist with closing procedures on the new system.

Stabilization and Optimization

As the system stabilizes, the company may identify additional areas that require refinement to better align with actual operations. The internal implementation team can make these adjustments independently or reach out to 3S for support in optimizing the system.

Project Completion and Post-Implementation Support

After the project is completed and the system is accepted, the project is officially closed. However, 3S’s support does not end there. The company will continue to be supported through the 3S Support Management System for a period of 6 to 12 months, ensuring the system operates smoothly and efficiently.

Customers Talk About Us

“When we actually jumped to Epicor ERP 10, the product configurator changes were incredible from 9.05, and the efficiency change in running a job was also amazing. We were hearing from our users speed improvements of 30 percent, but I think it’s been much faster than that for us-it’s been a huge timesaver that makes it a worthy investment to upgrade our ERP.”

Jack Pennypacker, Network Administrator | Baxter Manufacturing

“The savings we achieved through the Epicor ERP solution have been tremendous. Through the enhanced ability to cross-reference our materials with order histories, we were able to reduce our inventory by 10 percent within the first six months of implementation. This has allowed us to pre-order 40 percent of our raw material and negotiate lower prices with vendors, resulting in significant cost savings and discounts.”

Tracey Gregory, CFO and VP of Finance | Insul-Serve Management Ltd.

“Epicor ERP provides us with an easy-to-use, single dashboard with visibility of various data points in the company. There’s so much valuable information that comes back from the machines on the shop floor that used to be wasted. Now, the management team can review it to make better business decisions.”

Gaurav Chandra, Managing Director | A.C. Brothers

“Our number one priority was finding a vendor that offered an industry-specific solution with a strong track record of success in the region. This is what really sets Epicor apart from most other vendors in the market.”

Arshid Zab, IT Manager | Dolphin Group

“Epicor is at the heart of what we do. Everything runs through it. Our financials, customer service and labor records, inventory, sales and order tracking-it’s all right there in dashboards we customized ourselves. As a result, we see information sooner, make timelier, cost-effective decisions, and develop processes that lower the time and expenses associated with each project.”

Angela Daly, Vice President of Finance | NSPA