3S provides consulting and implementation services for Epicor ERP software, as well as other Business Management Solutions such as: Production Management Software, Warehouse Management Software, Sales Management Software, Supply Chain Management Software, Business Process and Compliance Management Software, Enterprise Content Management (ECM), Manufacturing Execution System (MES), E-commerce, and Mobile Sales Applications.

Epicor ERP solution includes the following modules:

  • Finance
  • Accounting

  • Purchasing & Supplier Management
  • Inventory & Delivery Management

  • Production Engineering (BOM, Routing, Revision Control)
  • Online MES System (Machine Integration)
  • Production & Advanced Production Management

  • Quality Assurance
  • Advanced Quality Assurance

  • Project Management
  • Equipment Maintenance & Asset Management

  • Production Planning & Scheduling
  • Advanced Planning & Scheduling

  • Document Management and Multi-level Approval Workflow (DocStar)

Implementation based on Epicor Signature Methodology

With over 50 years of experience and tens of thousands of ERP projects worldwide, Epicor has developed the standardized Signature Methodology, based on international standards from the Project Management Institute (PMI – USA). This methodology ensures ERP project success from the very first steps — from identifying business requirements, GAP analysis, data migration, user training, to post Go-live support.

In Vietnam, 3S is the first certified Epicor Signature partner since 2005. Our team is professionally trained, holds official Signature certificates, and brings multi-industry implementation experience. We are committed to delivering effective, cost-optimized projects that quickly bring investment value to your business.

The Epicor Signature Implementation Methodology consists of the following phases:

Stage 1 – Prepare

This is the foundational phase prior to signing the implementation contract, where 3S and the enterprise work together to build a mutual understanding of the business needs and expectations for the Epicor ERP system.

During this stage, 3S will collaborate with the enterprise to identify and clarify the five most critical issues affecting operational efficiency. Based on these, we will propose how Epicor ERP can comprehensively address them, including:

  • Standardizing and fully integrating business processes
  • Optimizing financial management and cost control
  • Enhancing product quality and production efficiency
  • Improving customer experience
  • Strengthening forecasting, planning, and data management capabilities

After the enterprise decides to implement Epicor ERP, 3S conducts on-site surveys, gathers business requirements, and compares them with Epicor’s standard processes to identify any gaps. Based on this, 3S works with the enterprise to develop a comprehensive implementation plan, aligning on project scope, budget, timeline, and collaboration principles. At the same time, the system is installed to support training and testing activities for the upcoming phases.

Core Training and Software Familiarization

Key users from the enterprise will begin training to familiarize themselves with the Epicor ERP software.

Initial Configuration

Set up a sample database for system testing purposes.

Business Process and Procedure Design

  • Collaborate with the enterprise to review and redesign business processes and procedures.
  • Clearly define the roles and responsibilities of each department and individual within the processes.
  • Configure user access rights and permissions in the system based on the assigned roles.

Data Migration

3S will provide consultation and data migration templates. Master data (e.g. customers, suppliers, products, etc.) and opening balances from the old system will be cleansed and prepared for import into the Epicor ERP system.

GAP Resolution

This is a critical phase in the implementation process. The 3S team will work with the enterprise to analyze each identified GAP, propose appropriate solutions that both meet actual business requirements and maximize the use of Epicor ERP’s standard features — minimizing the need for system customization.

Testing with Sample Data (Unit Test & End-to-End Test)

Departments will perform trial runs of actual business processes (purchasing, sales, inventory, production, etc.) in the system using sample data to assess process suitability and interdepartmental alignment, and make necessary adjustments before go-live.

User Acceptance Testing (UAT)

The enterprise will conduct system testing using actual operational data, including real transactions, opening balances, and business scenarios to:

  • Evaluate system performance when processing complete datasets
  • Verify the accuracy of results after data entry
  • Identify and correct errors in master data, opening balances, forms, and reports
  • Assess the ease of data entry operations and identify steps that need adjustment for process optimization

This is the final rehearsal phase before officially going live with the Epicor ERP system. All departments must closely coordinate to ensure the system is fully ready and meets expectations.

Once the Validation Results have been approved, the consulting team will provide a checklist and discuss the final Go-live Plan with the enterprise’s project team to prepare for the official system launch.

End User Training

Before the official go-live, all end users within the company will be trained to master the use of the Epicor ERP system, ensuring they follow the correct processes and perform accurate tasks from day one.

Go-live

Once the new system is live, the 3S consulting team will be on-site for the first 3 to 5 days to provide timely support and address any issues that may arise. After that, remote support will be available. During the first month, 3S will also assist with closing procedures on the new system.

Stabilization and Optimization

As the system stabilizes, the company may identify additional areas that require refinement to better align with actual operations. The internal implementation team can make these adjustments independently or reach out to 3S for support in optimizing the system.

Project Completion and Post-Implementation Support

After the project is completed and the system is accepted, the project is officially closed. However, 3S’s support does not end there. The company will continue to be supported through the 3S Support Management System for a period of 6 to 12 months, ensuring the system operates smoothly and efficiently.