Custom Component Manufacturer for Multiple Industries
PLITEK: Over 20 Years With Epicor ERP – From On-Premise to Cloud, Maintaining a 98.5% On-Time Delivery Rate
PLITEK is a trusted partner for businesses across industries such as medical devices, automotive, industrial, electronics, renewable energy, and packaged consumer goods. The components PLITEK manufactures are not only mission-critical but also fully customized, with high technical requirements and complex materials.
To meet strict customer standards, PLITEK supports the entire product lifecycle—from design, material selection, and prototyping to large-scale production with a vertically integrated system. One of the key factors behind PLITEK’s leadership is Epicor ERP (now Epicor Kinetic), which helps the company optimize its supply chain, meet quality requirements, and deliver on time.
With over 20 years of experience using Epicor ERP, Jeff Kusiciel, IT Manager at PLITEK, confirmed that the company’s move to Epicor Kinetic on the cloud was a pivotal step, enabling PLITEK to achieve a 98.5% on-time delivery rate, maintain long-term customer relationships, and achieve steady growth year after year.
Transitioning When “Time Was Running Out”
Initially, PLITEK continued running its on-premise ERP system due to its stability and concerns that upgrading could disrupt operations. However, a nearly catastrophic failure highlighted the risk of keeping the outdated system.
Kusiciel shared:
“We realized we were in a highly risky situation, with almost no recovery options because the system was many versions behind. Moving to Epicor Kinetic on the cloud offered numerous benefits: faster upgrades, enhanced data security, and seamless remote work support.”
Swift Implementation With Epicor Experts
Because PLITEK was upgrading across multiple versions, its data needed to be standardized before migrating to a new SQL environment. The Epicor Professional Services team oversaw the entire process, testing and validating the system before it went live.
“We didn’t need to become cloud migration experts because Epicor handled the entire process,” said Kusiciel.
By maintaining Kinetic’s standard structure and minimizing customizations, PLITEK significantly shortened testing time. After nine months, the company officially went live:
“On Monday morning, we started working on Kinetic Cloud, and everything ran as smoothly as before. We turned off the old system and never had to go back.”
Instant Quoting and Designing – Accelerating Time-to-Market
With a diverse service portfolio, including die-cutting, film extrusion, adhesive coating, slitting, and laminating, every PLITEK order is highly customized.
The sales team leverages engineer-on-the-fly quoting capabilities to quickly price new products, even with untested materials.
“With Kinetic, we can create complex quotes in a test environment without setting up product codes in advance. Once the customer approves, engineering already has a detailed production plan ready to go,” Kusiciel explained.
“The ability to quote and design quickly allows us to respond to orders ranging from 50 pieces to 50 million pieces at the same speed, helping customers accelerate their time-to-market.”
Strengthening Trust With Fortune 500 Clients
PLITEK serves multiple Fortune 500 companies, clients that demand high risk management and transparency. Epicor Kinetic has become a sales asset and a competitive advantage, as PLITEK confidently demonstrates its modern ERP system during customer meetings.
“When customers see Kinetic in action with real-time dashboards, barcode scanning, and automated data capture, they understand that working with us means reduced risk,” said Kusiciel.
ERP as the Backbone of All Processes
From quoting, order entry, inventory management, procurement, production, and quality to invoicing, every department operates on Kinetic:
Sales: Planning and managing orders
Engineering: Easily managing product configurations, revisions, and production processes
Purchasing: Automating purchase suggestions for more accurate production planning
Quality: Managing incoming inspections and quality records
“We’ve built our entire operations around the ERP system, making Kinetic data the backbone of our manufacturing performance,” Kusiciel emphasized.
Real-Time Quality and Efficiency Tracking
With a data-driven management approach, PLITEK uses Kinetic dashboards to monitor daily KPIs, supporting ISO 9001 and ISO 13485 certifications.
Real-time data enables the company to track:
On-time delivery rates
Production efficiency
Supplier quality performance
Cash flow from accounts receivable and payable
“This information helps us identify trends and make quick decisions to maintain superior quality and reliability,” Kusiciel said.
Sustainable Growth and Long-Term Customer Retention
With over 400 orders per month, PLITEK consistently maintains a 98.5% on-time delivery rate, enabling decades-long customer relationships and a steady influx of new clients.
“If we couldn’t deliver on time, in the right quantities, and with the right quality, we wouldn’t have customers. Kinetic is the foundation for PLITEK’s ongoing growth and readiness to meet increasing market demands,” Kusiciel concluded.
Migrating to Epicor Kinetic Cloud ERP has allowed PLITEK to overhaul operations, optimize its supply chain, and strengthen trust with clients. The modern ERP system is not just a management tool but a strategic competitive advantage that has fueled PLITEK’s growth for over 20 years.
3S Software Co., Ltd.
To successfully upgrade a business, businesses need an experienced and trusted partner. 3S will be a partner accompanying businesses on their path of development, helping businesses become more comprehensive and increase productivity at lower costs. Along with compliance with the Epicor Signature Project Implementation Methodology, it will help businesses increase production efficiency and improve profits at a very reasonable cost. 3S believes that it will always bring the most satisfaction to customers.
The 5 main solutions of 3S include:
Epicor ERP – Enterprise Resource Planning
Epicor MES – Manufacturing Execution System
BPM XSOL Solution – Business Modeling Solution
ECM DOCSTAR Solution – Digital Content Management Software
Epicor CADLINK solution – The solution allows transferring information from CAD drawings such as AutoCAD, Solidworks to Epicor ERP
More references: GREENPAPER: SUCCESSFUL DIGITAL TRANSFORMATION WITH EPICOR CLOUD ERP
