We provide the following Epicor Docstar services :

Epicor Docstar Implementation

We implemented Epicor solutions for 14+ years consisting of modules :

  • Financial Management
  • Purchasing Management & Supplier Relationship Management
  • Inventory Management, Shipping/Receiving
  • Engineering Management
  • Production & Advanced Production Management
  • Quality Assurance & Enhanced Quality Assurance Management
  • Project Management
  • Maintenance Management
  • Planning & Scheduling, Advanced Planning & Scheduling
  • Others …

We are certified by Epicor University for Epicor Signature Implementation Methodology – the Epicor project management methodology that used for all Epicor projects in the world

Epicor Docstar Training

We do thousands of hours Epicor solutions training to our clients, staffs yearly. Our Trainers are also the consultants/ senior consultants which certified by Epicor University & implemented at least 5 ERP projects.  Therefore, they do not only train you for basic knowledge following the courses but also be able to explain more details on advanced features, share the experiences.

We provide several kinds of training materials :

  • User Manual & Workshop
  • Video with modes : Tutorial (Demo), Practice, Test

Epicor Docstar System Installation

We installed more than 50 Epicor servers, SQL Database Server, …including Epicor 9.05, Epicor 10, Epicor 10.1, Epicor 10.2 with the Load balancing model (2 Server Epicors or more, …). Our technical team has knowledge in Epicor application, Microsoft SQL Server, Network Infrastructure, Windows Server, Security, Virtualization, … they’re also certified for Microsoft Certified System Administrator Security, Vmware Certified Professional, …

Epicor Docstar System Administration

You do not need to hire the System Administration, let us provide the System Administration for you : backing up the databases, maintaining the databases, performance tuning, …

Epicor Docstar Support/ Help desk

We have dedicated Support Analysts that can support after Golive to make sure Epicor system is in normalization. We use Ticket Support Management System with Service Level Agreement (SLA) to manage the call/issues that raised from the clients.

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